1. Introduction
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in compliance with the General Data Protection Regulation (GDPR) and relevant EU laws.
2. Data Controller
Address: Budatinska 3230/16, 851 06 Bratislava
Email: info@explorecentraleurope.com
Phone: +421 915 669 580
3. Data We Collect
We may collect the following personal data:
- Identification Data: Name, email address, phone number.
- Transaction Data: Payment details (processed securely by third-party payment providers).
- Technical Data: IP address, browser type, and usage data.
4. How We Use Your Data
We use your data for the following purposes:
- Processing and managing bookings.
- Providing customer support.
- Improving website performance and user experience.
- Complying with legal obligations.
5. Data Sharing
We may share your data with:
- Payment processors for secure transactions.
- Legal authorities when required by law.
6. Data Retention
We retain personal data as long as necessary for legal, business, or regulatory obligations. When no longer needed, data will be securely deleted.
7. Your Rights
Under the GDPR, you have the following rights:
- Access: Request access to your personal data.
- Correction: Request correction of incorrect data.
- Erasure: Request deletion of your data.
- Objection: Object to processing your data.
- Data Portability: Receive your data in a structured format.
8. Cookies
We use cookies to enhance your browsing experience. You can manage your cookie preferences in your browser settings.
9. Data Security
We implement security measures to protect your data from unauthorized access and breaches.
10. Policy Updates
We may update this policy from time to time. Updates will be posted on our website with the effective date.
11. Contact Information
For privacy-related questions, contact us at:
Email: info@explorecentraleurope.com
Phone: +421 915 669 580
Address: Budatinska 3230/16, 851 06 Bratislava
Effective Date: March 1, 2025